Sentiment Analysis of Twitter Media for Public Reaction Identification on COVID-19 Monitoring System using Hybrid Feature Extraction Method

Several strategies were implemented to prevent COVID-19 spread. However, these steps were not effectively implemented in the community due to low public awareness and lack of discipline in daily life and this indicated a potential threat of continuous exposure to the virus. It was also observed that the pandemic greatly affected other areas besides the health sector ranging from the social, political, religious, and economic aspects to the resilience of the people. These can be observed through direct observation of the community or activities of the people on social media, especially in relation to the socio-economic aspect. Therefore, this research was conducted using social media, specifically Twitter, via the Twitter API to obtain data related to COVID-19 pandemic in Indonesia. In this research, a sentiment analysis method was developed in this research to identify public opinion related to the spread of the COVID-19 virus and its social impact on society. This was achieved using the TF-IDF and Lexical methods for feature extraction and Naive Bayes for classification. This research used a dataset obtained through Twitter using the keyword "COVID-19" in Indonesian and manually labelled using 5 categories of reactions i.e., fear, angry, love, sad, and happy. The prediction accuracy values showed that the proposed TFBS method had a higher accuracy value of 0.85 compared to other methods. The performance was also evaluated by calculating the precision, recall, and F-score values for each extraction method used, and the proposed TFBS method was observed to have the highest values while ME had the lowest. © Ismail Saritas. All rights reserved.

Aspect-based Sentiment and Correlation-based Emotion Detection on Tweets for Understanding Public Opinion of Covid-19

Background: During the Covid-19 period, the government made policies dealing with it. Policies issued by the government invited public opinion as a form of public reaction to these policies. The easiest way to find out the public's response is through Twitter's social media. However, Twitter data have limitations. There is a mix between facts and personal opinions. It is necessary to distinguish between these. Opinions expressed by the public can be both positive and negative, so correlation is needed to link opinions and their emotions. Objective: This study discusses sentiment and emotion detection to understand public opinion accurately. Sentiment and emotion are analyzed using Pearson correlation to determine the correlation. Methods: The datasets were about public opinion of Covid-19 retrieved from Twitter. The data were annotated into sentiment and emotion using Pearson correlation. After the annotation process, the data were preprocessed. Afterward, single model classification was carried out using machine learning methods (Support Vector Machine, Random Forest, Naïve Bayes) and deep learning method (Bidirectional Encoder Representation from Transformers). The classification process was focused on accuracy and F1-score evaluation. Results: There were three scenarios for determining sentiment and emotion, namely the factor of aspect-based and correlation- based, without those factors, and aspect-based sentiment only. The scenario using the two aforementioned factors obtained an accuracy value of 97%, while an accuracy of 96% was acquired without them. Conclusion: The use of aspect and correlation with Pearson correlation has helped better understand public opinion regarding sentiment and emotion more accurately © 2023 The Authors. Published by Universitas Airlangga.

Dual Consistency-enhanced Semi-supervised Sentiment Analysis towards COVID-19 Tweets

In the context of COVID-19, numerous people present their opinions through social networks. It is thus highly desired to conduct sentiment analysis towards COVID-19 tweets to learn the public's attitudes, and facilitate the government to make proper guidelines for avoiding the social unrest. Although many efforts have studied the text-based sentiment classification from various domains (e.g., delivery and shopping reviews), it is hard to directly use these classifiers for the sentiment analysis towards COVID-19 tweets due to the domain gap. In fact, developing the sentiment classifier for COVID-19 tweets is mainly challenged by the limited annotated training dataset, as well as the diverse and informal expressions of user-generated posts. To address these challenges, we construct a large-scale COVID-19 dataset from Weibo and propose a dual COnsistency-enhanced semi-superVIseD network for Sentiment Anlaysis (COVID-SA). In particular, we first introduce a knowledge-based augmentation method to augment data and enhance the model's robustness. We then employ BERT as the text encoder backbone for both labeled data, unlabeled data, and augmented data. Moreover, we propose a dual consistency (i.e., label-oriented consistency and instance-oriented consistency) regularization to promote the model performance. Extensive experiments on our self-constructed dataset and three public datasets show the superiority of COVID-SA over state-of-the-art baselines on various applications. IEEE

The directional spillover effects and time-frequency nexus between stock markets, cryptocurrency, and investor sentiment during the COVID-19 pandemic

Purpose: This paper aims to analyze the connectedness between Gulf Cooperation Council (GCC) stock market index and cryptocurrencies. It investigates the relevant impact of RavenPack COVID sentiment on the dynamic of stock market indices and conventional cryptocurrencies as well as their Islamic counterparts during the onset of the COVID-19 crisis. Design/methodology/approach: The authors rely on the methodology of Diebold and Yilmaz (2012, 2014) to construct network-associated measures. Then, the wavelet coherence model was applied to explore co-movements between GCC stock markets, cryptocurrencies and RavenPack COVID sentiment. As a robustness check, the authors used the time-frequency connectedness developed by Barunik and Krehlik (2018) to verify the direction and scale connectedness among these markets. Findings: The results illustrate the effect of COVID-19 on all cryptocurrency markets. The time variations of stock returns display stylized fact tails and volatility clustering for all return series. This stressful period increased investor pessimism and fears and generated negative emotions. The findings also highlight a high spillover of shocks between RavenPack COVID sentiment, Islamic and conventional stock return indices and cryptocurrencies. In addition, we find that RavenPack COVID sentiment is the main net transmitter of shocks for all conventional market indices and that most Islamic indices and cryptocurrencies are net receivers. Practical implications: This study provides two main types of implications: On the one hand, it helps fund managers adjust the risk exposure of their portfolio by including stocks that significantly respond to COVID-19 sentiment and those that do not. On the other hand, the volatility mechanism and investor sentiment can be interesting for investors as it allows them to consider the dynamics of each market and thus optimize the asset portfolio allocation. Originality/value: This finding suggests that the RavenPack COVID sentiment is a net transmitter of shocks. It is considered a prominent channel of shock spillovers during the health crisis, which confirms the behavioral contagion. This study also identifies the contribution of particular interest to fund managers and investors. In fact, it helps them design their portfolio strategy accordingly. © 2023, Hayet Soltani, Jamila Taleb and Mouna Boujelbène Abbes.

Informational inefficiency on bitcoin futures

This paper investigates the dynamics and drivers of informational inefficiency in the Bitcoin futures market. To quantify the adaptive pattern of informational inefficiency, we leverage two groups of statistics which measure long memory and fractal dimension to construct a global-local market inefficiency index. Our findings validate the adaptive market hypothesis, and the global and local inefficiency exhibits different patterns and contributions. Regarding the driving factors of the time-varying inefficiency, our results suggest that trading activity of retailers (hedgers) increases (decreases) informational inefficiency. Compared to hedgers and retailers, the role played by speculators is more likely to be affected by the COVID-19 crisis. Extremely bullish and bearish investor sentiment has more significant impact on the local inefficiency. Arbitrage potential, funding liquidity, and the pandemic exert impacts on the global and local inefficiency differently. No significant evidence is found for market liquidity and policy uncertainty related to cryptocurrency.

Impact of e-Learning in Education Sector: A Sentiment Analysis View

The COVID-19 condition had a substantial impact on the education sector, corporate sector and even the life of individual. With this pandemic situation e-learning/distance learning has become certain in the education sector. In spite of being beneficial to students and teachers, its efficacy in the education domain depends on several factors such as handiness of ICT devices in various socio economic groups of people and accessible internet facility. To analyze the effectiveness of this new system of e learning Sentiment Analysis plays a predominant role in identifying the user's perception. This paper focus on identifying opinions of social media users i.e. Twitter on the most prevailing issue of online learning. To analyze the subjectivity and polarity of the dynamic tweets extracted from Twitter the proposed study adopts TextBlob. As Machine Learning (ML) models and techniques manifests superior accuracy and efficacy in opinion classification, the proposed solution uses, TF-IDF (Term Frequency-Inverse Document Frequency) as feature extraction technique to build and evaluate the model. This manuscript analyses the performance of Multinomial Naive Bayes Classifier, DecisionTreeClassifier, SVC and MLP Classifier with respect to performance measure as Accuracy. © 2022 IEEE.

Claim Extraction and Dynamic Stance Detection in COVID-19 Tweets

The information ecosystem today is noisy, and rife with messages that contain a mix of objective claims and subjective remarks or reactions. Any automated system that intends to capture the social, cultural, or political zeitgeist, must be able to analyze the claims as well as the remarks. Due to the deluge of such messages on social media, and their tremendous power to shape our perceptions, there has never been a greater need to automate these analyses, which play a pivotal role in fact-checking, opinion mining, understanding opinion trends, and other such downstream tasks of social consequence. In this noisy ecosystem, not all claims are worth checking for veracity. Such a check-worthy claim, moreover, must be accurately distilled from subjective remarks surrounding it. Finally, and especially for understanding opinion trends, it is important to understand the stance of the remarks or reactions towards that specific claim. To this end, we introduce a COVID-19 Twitter dataset, and present a three-stage process to (i) determine whether a given Tweet is indeed check-worthy, and if so, (ii) which portion of the Tweet ought to be checked for veracity, and finally, (iii) determine the author's stance towards the claim in that Tweet, thus introducing the novel task of topic-agnostic stance detection. © 2023 ACM.

Sentiment analysis of student feedback on flexible learning

The World Health Organization declares COVID-19 as a global pandemic, which disrupts classes around the world. This study aims to reveal the sentiment of the students on flexible learning, specifically about online education. The Public Relations and Publication Office of Pangasinan State University (PRPIO) posted a thread on its Facebook page asking the students how they feel about the flexible learning modality implemented by the institution. All Students are invited to comment on possible problems that they may encounter in synchronous online delivery of instruction. Automated extraction was used to mine comments from the specific post on the official page per quarter. Most of the respondents mentioned that they faced issues during the first quarter, and most of the respondents were worried about internet connectivity during the first quarter. While students provided negative sentiments during the first quarter of the year 2021, the trendline was changed to the last quarter. © 2023 Author(s).

Text Mining and Emotion Classification on Monkeypox Twitter Dataset: A Deep Learning-Natural Language Processing (NLP) Approach

Emotion classification has become a valuable tool in analyzing text and emotions people express in response to events or crises, particularly on social media and other online platforms. The recent news about monkeypox highlighted various emotions individuals felt during the outbreak. People’s opinions and concerns have been very different based on their awareness and understanding of the disease. Although there have been studies on monkeypox, emotion classification related to this virus has not been considered. As a result, this study aims to analyze the emotions individual expressed on social media posts related to the monkeypox disease. Our goal is to provide real-time information and identify critical concerns about the disease. To conduct our analysis, first, we extract and preprocess 800,000 datasets and then use NRCLexicon, a Python library, to predict and measure the emotional significance of each text. Secondly, we develop deep learning models based on Convolutional Neural Networks (CNN), Long Short-Term Memory (LSTM), Bidirectional LSTM (BiLSTM), and the combination of Convolutional Neural Networks and Long Short-Term Memory (CLSTM) for emotion classification. We use SMOTE (Synthetic Minority Oversampling Technique) and Random Undersampling techniques to address the class imbalance in our training dataset. The results of our study revealed that the CNN model achieved the highest performance with an accuracy of 96%. Overall, emotion classification on the monkeypox dataset can be a powerful tool for improving our understanding of the disease. The findings of this study will help develop effective interventions and improve public health. Author

A Classification Approach to Detect Public Sentiments towards COVID-19 Vaccines

In this paper, team University of Botswana Computer Science (UBCS) investigate the opinions of Twitter users towards vaccine uptake. In particular, we build three different text classifiers to detect people's opinions and classify them as provax-for opinions that are for vaccination, antivax for opinions against vaccination and neutral-for opinions that are neither for or against vaccination. Two different datasets obtained from Twitter, 1 by Cotfas and the other by Fire2022 Organizing team were merged to and used for this study. The dataset contained 4392 tweets. Our first classifier was based on the basic BERT model and the other 2 were machine learning models, Random Forest and Multinomial Naive Bayes models. Naive Bayes classifier outperformed other classifiers with a macro-F1 score of 0.319. © 2022 Copyright for this paper by its authors.

A social psychological investigation of community sentiment toward COVID-19 mitigation policies in the justice system

The COVID-19 pandemic led to many policy changes across the U.S. justice system that aimed to reduce the spread of the deadly virus. The present dissertation provides novel insights into community sentiment toward justice system COVID-19 mitigation policies such as the early release of prisoners, the pretrial release of defendants, the suspension of fines and fees, and the prioritization of prisoner vaccination. Using a student sample (study 1) and a demographically-representative U.S. community sample (study 2), this dissertation found that political conservatism was negatively associated with support for justice system COVID-19 mitigation policies across both samples. Prison reform attitudes and COVID-19 anxiety were also positively associated with support for justice system mitigation policies in the community sample. In addition to exploring direct relationships, this research examined mechanisms between political conservatism and support for justice system COVID-19 mitigation policies. The results provide evidence that people high in political conservatism show low support for justice system COVID-19 mitigation policies because of authoritarian attitudes and their moral disengagement from those in the justice system. The results of this research contribute to the growing literature on how individual differences can affect COVID-19 pandemic-related attitudes. They also provide policymakers with an idea of how to tailor a more effective public health strategy to promote the welfare of one of the most vulnerable populations to public health crises - those involved in the justice system. (PsycInfo Database Record (c) 2023 APA, all rights reserved)

Sine Cosine Optimization with Deep Learning-Based Applied Linguistics for Sentiment Analysis on COVID-19 Tweets

Applied linguistics is an interdisciplinary domain which identifies, investigates, and offers solutions to language-related real-life problems. The new coronavirus disease, otherwise known as Coronavirus disease (COVID-19), has severely affected the everyday life of people all over the world. Specifically, since there is insufficient access to vaccines and no straight or reliable treatment for coronavirus infection, the country has initiated the appropriate preventive measures (like lockdown, physical separation, and masking) for combating this extremely transmittable disease. So, individuals spent more time on online social media platforms (i.e., Twitter, Facebook, Instagram, LinkedIn, and Reddit) and expressed their thoughts and feelings about coronavirus infection. Twitter has become one of the popular social media platforms and allows anyone to post tweets. This study proposes a sine cosine optimization with bidirectional gated recurrent unit-based senti-ment analysis (SCOBGRU-SA) on COVID-19 tweets. The SCOBGRU-SA technique aimed to detect and classify the various sentiments in Twitter data during the COVID-19 pandemic. The SCOBGRU-SA technique follows data pre-processing and the Fast-Text word embedding process to accomplish this. Moreover, the BGRU model is utilized to recognise and classify sen-timents present in the tweets. Furthermore, the SCO algorithm is exploited for tuning the BGRU method's hyperparameter, which helps attain improved classification performance. The experimental validation of the SCOBGRU-SA technique takes place using a benchmark dataset, and the results signify its promising performance compared to other DL models.

Evolution of the Perceived Impact of the Pandemic on University Students

The Coronavirus pandemic has taken the world hostage. All aspects of society have been affected, including the education system with the closure of universities and the adoption of abrupt measures to continue offering university programs virtually. Unexpectedly, the difficult situation has continued until at least December 2021. This paper studies the evolution of the perceived impact of the pandemic on students over four semesters, from Winter 2020 to Fall 2021. A survey conducted at the end of each semester captured the evolution of the impact felt by students. Using Text Mining and Sentiment Analysis, per semester, per gender and per age category, the progression of certain sentiments was identified. The study reveals that the professor's attitude and support was a key element at the beginning of the pandemic and for many, it has been a good learning experience overall. The loss of direct/in person communication has been strongly felt and it got worse as time progresses. The level of negative comments seems to decrease over time for Female students, while for Male students, it tends to increase. Students from different age groups also reacted differently. Students in the most prevalent age group from age 25 to 30 show at first a decline in the proportion of negative comments followed by an increase, while older students from the 30 to 35 age group have a steady decrease of negativity. © 2023 by the authors.

TwIdw—A Novel Method for Feature Extraction from Unstructured Texts

Featured ApplicationThe research has a potential application in the field of fake news detection. By using the feature extraction technique, TwIdw, proposed in this paper, more relevant and informative features can be extracted from the text data, which can lead to an enhancement in the accuracy of the classification models employed in these tasks.This research proposes a novel technique for fake news classification using natural language processing (NLP) methods. The proposed technique, TwIdw (Term weight–inverse document weight), is used for feature extraction and is based on TfIdf, with the term frequencies replaced by the depth of the words in documents. The effectiveness of the TwIdw technique is compared to another feature extraction method—basic TfIdf. Classification models were created using the random forest and feedforward neural networks, and within those, three different datasets were used. The feedforward neural network method with the KaiDMML dataset showed an increase in accuracy of up to 3.9%. The random forest method with TwIdw was not as successful as the neural network method and only showed an increase in accuracy with the KaiDMML dataset (1%). The feedforward neural network, on the other hand, showed an increase in accuracy with the TwIdw technique for all datasets. Precision and recall measures also confirmed good results, particularly for the neural network method. The TwIdw technique has the potential to be used in various NLP applications, including fake news classification and other NLP classification problems.

Investigating the effect of customer-generated content on performance in online platform-based experience goods market

As COVID-19 persists, a new normal has emerged in our lives and consumption patterns. The rapid rise in demand for online consumption without physical contact is a prime example of this shift. Online platform-based markets have evolved into retail channels, allowing consumers to purchase both search goods and experience goods without contact. The platform provides an environment where customers can encounter a diverse range of customer-generated content (CGC) and gain insights into the purchasing experiences of others. However, despite the growing trading volume and diversification of products traded, relatively few studies exist on purchasing tangible experience goods in the online platform-based market. Therefore, this study investigates the impact of CGC (i.e., content and valence) on the market performance of experience goods, such as sales and sales rank in the platform-based market. We first examine the customer experience-related content in CGC in this market and then investigate the effect of CGC on market performance, such as sales and search ranks. We use crawled data from a platform that sells and rents artwork for empirical analysis. LDA topic modeling findings reveal that CGC has three primary topics (i.e., basic, artist, and style). The regression analysis results show that only style-related content improves performance, whereas basic-related content negatively affects search ranks. The valence of CGC does not significantly impact either performance measure. Additionally, we consider the role of rental services in this market and find that rental volume and search rank have an inverted U-shaped relationship. This study has important implications because it proposes a research framework and empirical model for examining the impact of CGC on performance in the online platform-based market for experience goods. It also has important managerial implications for platforms and sellers looking to enhance their market performance by monitoring CGC.

Using Social Network Sentiment Analysis and Genetic Algorithm to Improve the Stock Prediction Accuracy of the Deep Learning-Based Approach

Traditionally, most investment tools used to predict stocks are based on quantitative variables, such as finance and capital flow. With the widespread impact of the Internet, investors and investment institutions designing investment strategies are also referring to online comments and discussions. However, multiple information sources, along with uncertainties accompanying international political and economic events and the recent pandemic, have left investors concerned about information interpretation approaches that could aid investment decision-making. To this end, this study proposes a method that combines social media sentiment, genetic algorithm (GA), and deep learning to predict changes in stock prices. First, it employs a hybrid genetic algorithm (HGA) combined with machine learning to identify chip-based indicators closely related to fluctuations in stock prices and then uses them as input for long short-term memory (LSTM) to establish a prediction model. Next, this study proposes five sentiment variables to analyze PTT social media on TSMC's stock price and performs a grey relational analysis (GRA) to identify the sentiment variables most closely related to stock price fluctuations. The sentiment variables are then combined with the selected chip-based indicators as input to build the LSTM prediction model. To improve the efficiency of the LSTM analysis, this study applies the Taguchi method to optimize the hyper-parameters. The results show that the proposed method of using HGA-screened chip-based variables and social media sentiment variables as input to establish an LSTM prediction model can effectively improve the prediction accuracy of stock price fluctuations.

Evaluation of Hotel Performance with Sentiment Analysis by Deep Learning Techniques

The subject of sentiment analysis through social media sites has witnessed significant development due to the increasing reliance of people on social media in advertising and marketing, especially after the Corona pandemic. There is no doubt that the prevalence of the Arabic language makes it considered one of the most important languages all over the world. Through human comments, it can know things if they are positive or negative. But in fact, the comments are many, and it takes work to evaluate the place or the product through a detailed reading of each comment. Therefore, this study applied deep learning approaches to this issue to provide final results that could be utilized to differentiate between the comments in the dataset. Arabic Sentiment Analysis was used and gave a percentage for each positive and negative commentary. This work used eight methods of deep learning techniques after using Fast Text as embedding, except Ara BERT. These techniques are the transformer (AraBERT), RNN (Long short-term memory (LSTM), Bidirectional long-short term memory (BILSTM), Gated recurrent units (GRUs), Bidirectional Gated recurrent units (BIGRU)), CNN (like ALEXNET, proposed CNN), and ensemble model (CNN with BI-GRU). The Hotel Arabic Reviews Dataset was utilized to test the models. This paper obtained the following results. In the Ara BERT model, the accuracy is 96.442%. In CNN, like the Alex Net model, the accuracy is 93.78%. In the suggested CNN model, the accuracy is 94.43%. In the suggested LSTM model, the accuracy is 95%. In the suggested BI-LSTM model, the accuracy is 95.11%. The accuracy of the suggested GRU model is 95.07%. The accuracy of the suggested BI-GRU model is 95.02%. The accuracy is 94.52% in the Ensemble CNN with BI-GRU model that has been proposed. Consequently, the AraBERT outperformed the other approaches in terms of accuracy. Because the AraBERT has already been trained on some Arabic Wikipedia entries. The LSTM, BI-LSTM, GRU, and BI-GRU, on the other hand, had comparable outcomes. © 2023, International Journal of Interactive Mobile Technologies. All Rights Reserved.

Sentiment Analysis on Twitter Data of Omicron (B.l.l.529) using Natural Language Processing

The COVID pandemic is causing outrageous interference in everyday life and financial activity. Close to two years after the presence of COVID, WHO allotted the variety B.l.l.529 a variety of concern, named 'Omicron'. Online diversion data assessment is created and transformed into a more renowned subject of investigation. In this paper, a sizably voluminous heap of appraisals and assessments are culminated with online redirection information. The evaluations and appearances of Twitter electronic diversion stage clients are summarised and researched by considering sentiment analysis by utilising various natural language processing techniques based on positive, negative, and neutral tweets. All potential outcomes are considered for investigating the feelings of Twitter clients. For the most part, tweets are assessed clearly, and this assessment ensures the headway of this investigation study. Different kinds of analyzers are utilised and measured. The 'TextBlob Sentiment Analyzer' has given the highest polarity score based on positivity, negativity, and neutrality rates in terms of inspiration, pessimism, and impartiality. A total dataset is fully determined and classified with all the analyzers, and a comparative result is also measured to find the ideal analyzer. It is intended to apply boosting machine learning methods to increase the accuracy of the proposed architecture before further implementation. © 2022 IEEE.

CTC: COVID-19 Tweet Classification using CT-BERT

CTC is my submitted work to the Information Retrieval from Microblogs during Disasters (IRMiDis) Track at the Forum for Information Retrieval Evaluation (FIRE) 2022. Coronavirus disease (COVID-19) is an infectious disease caused by the SARS-CoV-2 virus. Most people infected with the virus experience a mild to moderate respiratory illness and recover without requiring special treatment. However, some become seriously ill and require medical attention. Vaccines against coronavirus and prompt reporting of symptoms saved many lives during the pandemic. The analysis of COVID-19-related tweets can provide valuable insights regarding the stance of people toward the new vaccine. It can also help the authorities to plan their strategies based on people's opinions about the vaccine and ensure the effectiveness of vaccination campaigns. Tweets describing symptoms can also aid in identifying high-alert zones and determining quarantine regulations. The IRMiDis track focuses on these COVID-19-related tweets that flooded Twitter. I developed an effective classifier for both Tasks 1 and 2. The evaluation score of my submitted run is reported in terms of accuracy and macro-F1 score. I achieved an accuracy of 0.770, a macro-F1 score of 0.773 in Task 1, and an accuracy of 0.820, a macro-F1 score of 0.746 in Task 2. I enjoyed the first rank among other submissions in both the tasks. © 2022 Copyright for this paper by its authors.

Stacked Bi-directional Long Short Term Memory model for Multi-Class Arabic Sentiment Analysis on Covid-19

The world has been affected by the Covid-19 epidemic during the last three years. During that period, most people tended to use social networks, where by searching for topics related to Covid-19, information could be provided to manage decisions by organizations or governments about public health. With the importance of the Arabic language, despite the lack of research targeting it, using Arabic language as a source of data and analyzing it due to the large number of users on social networks gives an impetus to understand people's feelings about the Covid-19 pandemic. One of the challenges facing sentiment analysis in Arabic is the use of dialects. The most common and existing methods used have been quite ineffective as they are oblivious to contextual information and cannot handle long-distance word dependencies. The Iraqi Arabic dialect is one of the Arabic dialects that still suffers from a lack of research in sentiment analysis. In this study, the official page of the Iraqi Ministry of Health on Facebook was used to collect and analysis comments. Word2vec model is incorporated to extract words semantic characteristics. To capture contextual features, Stacked Bi-directional Long Short Term Memory model (Stacked Bi-LSTM) utilizes sequential word vectors derived from the Continuous Bag of Words model. When compared to most common and existing approaches, the proposed method performed well. © 2022 IEEE.